How can you force restart an iPhone 12 or newer model?

Prepare for the Apple Device Support Test. Dive into multiple choice questions and flashcards. Each question includes hints and detailed explanations to ensure success. Gear up for your certification!

The process of force restarting an iPhone 12 or newer model involves a specific sequence of button presses designed to reset the device when it becomes unresponsive. The correct method requires pressing and quickly releasing the Volume Up button, then doing the same with the Volume Down button, and finally pressing and holding the Side button until the Apple logo appears. This sequence ensures that the device initiates the reboot process properly.

This method differs from earlier models that utilized the Home and Sleep buttons as the Home button no longer exists on these recent models. Likewise, while pressing and holding the Volume and Power buttons or the Side and Volume Down buttons may sound valid, they do not execute the required command for a force restart in the case of the iPhone 12 and later versions. Therefore, the precise combination outlined in the correct answer is essential for achieving a successful reset without the device malfunctioning or freezing.

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